FARCOM / GUIDES & EXPERIENCE

FARCOM Knowledge Center

A practical reference library for defining digital projects, choosing the right approach, and building useful website and software experiences.

01

How to write an RFP for a website project

A practical structure for explaining your goals, audience, capabilities, content, budget, and acceptance criteria so proposals can be compared clearly.

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02

How to prepare an ecommerce RFP

Define products, inventory, payment, delivery, returns, integrations, and delivery criteria before requesting an ecommerce proposal.

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03

What is a customer loyalty program?

Understand how loyalty programs differ from CRM and how membership, points, and rewards can support a practical customer experience.

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04

The benefits of online shopping—and what customers should know

A balanced look at product comparison, access to information, and time savings alongside delivery costs, fulfilment, and return policies.

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05

Industrial & manufacturing website design guide

Plan technical product architecture, datasheets, enquiries, multilingual markets, distributors, and responsible CRM or ERP integration.

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06

B2B website design guide

Design for complex buying committees with solution content, trustworthy evidence, useful enquiries, CRM handoff, and measurable journeys.

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07

Website redesign & SEO migration guide

Protect content and search equity through baselining, URL mapping, redirects, pre-launch QA, and post-migration monitoring.

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08

What is web programming?

Understand websites, web applications, portals, and custom software—and how to choose scope, technology, and a delivery partner.

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